Our S.O.P. Action Plan For Stamping Out Commission Bypass
Our Travel Trade offices are being swamped by the success of our Commission Bypass Recovery Program and we need more help from you, our travel agent readers, in order to continue to help you and maintain the high level of effectiveness we have achieved over the past year and a half.
To date, our S.O.P. program has helped some 4,000 travel agencies collect an estimated $500,000 in commissions they might otherwise never have received.
Now that the news about the effectiveness of our S.O.P. collection program has spread so widely throughout the travel agency industry, accelerating the volume of letters pouring into our offices, we would like to announce some new and revised procedures that we urge you to adopt. By following these suggestions you will help yourself collect your own commissions more easily and more quickly. Furthermore, you will enable us to spend more time working productively on your behalf, and less time spinning our wheels and doing things you should be doing yourself...
Travel Trade S.O.P. Letter
Dear Supplier:
We have already called and sent you (number of) invoices or letters requesting commission on the following booking that was made on (date):
Name of Client
Confirmation Number
Date of Stay/Rental
Location, Phone Number
Dollar Amount Quoted
Commission Due Agency
Enclosed you will find documentation supporting our claim to assist you in researching your records. We will expect to receive our long overdue commission, or an explanation for nonpayment or delay, within two weeks of your receipt of this letter...
Hotel and Car Rental Hotlines for Commission Inquiries
The following is a list of hotel chain and car rental commission hotlines and fax numbers that agents can use when making commission inquiries.
Hotline numbers should be called in an attempt to recoup commissions or resolve complaints before sending Travel Trade's S.O.P. letter.
When calling hotlines, ask for the commissions complaint department. When writing or faxing, address corrrespondence to the customer service department...
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